Introduction to meeshop > Orders

7. oktober 2024


Once a customer has bought one or more of your products, they have made an order, and at the same time you have made a sale. 


On your orders overview page you can see all of your orders and their status.


The page will give you an overview of the number of orders you have. Here you can see an overview of your orders with the following information: the customer's names, the total value of each order and the orders status. 


A new order will have the status of Pending. You can change the status to either Packing or Completed. Your customers can see the status of their orders in their account.


Pending - before you accept the order.


Packing - when you are packing the order. Helps you keep track of your own orders and shows your customers that you are packing the order.


Completed - when your order is complete. Once you complete an order, a confirmation email will be sent to your customer and the funds will be withdrawn for your customer's account.

 


How to manage your orders?


To change your order status click on the view button on the right (the eye under “Action”)

You have the possibility to change the status of your order. The order will show the customer's billing address and the shipping address. The packing status is mostly for you, the customers can only see their orders as packing if they log in to their account (for this they need to have an account). Otherwise you can click complete when the order is finished and has been shipped to its buyer. 

The order will now be shown as complete.

Looking for something else

Payment > Order payments

October 10, 2024
When will I receive payments for my orders?  You'll automatically receive payment for your orders when you have completed the order. The amount of time it takes for you to receive the payment vary depending on the provider. If you wish to have a more exact estimate of the time, we recommend you to contact your provider. Note: To receive payment it's necessary to have a payment service provider (psp) associated with your account. If you don't have a psp associated with your account, you can’t receive payments for your products. Choose between Stripe or QuickPay .

Payment > Stripe

By Amer Ramzan • October 10, 2024
How to implement Stripe? It is necessary to have a payment service provider (psp) associated with your account. If you do not have a psp associated with your account, you can’t receive payments for your products. Choose between the various providers we support. Payment setting Once you have selected a psp you can’t manually change it. If you need to change your psp please contact our support at kontakt@meeshop.dk W hat is Stripe? Stripe is an online payment service provider. Stripe enables you to receive and manage payments. Stripe supports all major payment methods global as well as local. Stripe is an all in one solution, meaning they are a psp as well as an acquirer. Read more about Stripe here . How to implement Stripe? To implement the Stripe payment service, log into your Meeshop account and go to your shop administration, click on “Shop” and then “Payments”.

Payment > Receive payments

October 10, 2024
How do I receive payments? To receive payment it's necessary to have a payment service provider (psp) associated with your account. If you don't have a psp associated with your account, you can’t receive payments for your products. Choose between Stripe or QuickPay. Once you have selected and completed the payment method your webshop will be ready to receive payments for your products. You'll automatically receive payment for your orders when you have completed an order. Need help to complete an order, follow this guide. Note: Once you have connected your psp with your webshop and you can’t manually change it. If you need to change your psp, or have any questions regarding your psp please contact our support at kontakt@meeshop.dk